Telco & Media
AGIC offers innovative and customized solutions for the Telco & Media sectors, helping companies optimize processes, improve operational efficiency, and achieve their strategic goals.
AGIC's approach
With the goal of providing reliable expertise, resources, and technologies, AGIC supports telecommunications and gaming companies through innovative solutions, managing highly complex projects characterized by a high level of information system integration.
Solutions
- Sales Force Automation Management
- Integrated management solutions (ERP CRM)
- Mobile application for managing installation and on-site maintenance tasks
- Document system for collecting winnings data
- Anti-Money Laundering compliance
- Reporting & Analysis
- Multimedia archiving management
- Credit recovery management
- Websites and Portals, User Interface Design, development of Web Applications integrated with company systems
- Customer Experience analysis and Digital Marketing
Fields
- Order Entry
- Field Service
- Trouble Ticketing
- Call Center & Customer Care
- Risk Management
- Privacy, Legislative Decree 231, GDPR
- Hall management
- Connectivity coverage verification
- Film archives
- Rental of AWP and VLT machines